Concierge and Customer Service

Nightlife Hospitality offerings include a team of trained representatives, all trained in sales and customer service techniques designed for the hospitality and entertainment industry.

How many times has a guest called your venue for information, with an interest in your business, only to have no answer on the other end of the line? Never again worry about a missed opportunity due to after-hours calls: our operators will handle all after-hours inquiries on your behalf.

Furthermore every party we book is serviced by our team on your behalf. From the very first step until we hand them off to you at the front door of your venue. We confirm reservations, offer directions, answer questions, and make sure that every lead lands safely into your lap.

Finally, our operators have been trained to approach every call as an opportunity to make a sale, often converting casual callers into VIP clients, all while providing the highest level of customer service, at any time of day.